Help & FAQs

FAQs

Ordering

Do I need an account to order?

No, we accept C.O.D or credit cards

What if I can’t find what I’m looking for on the site?

If you can't find what you're looking for on the site. Please call or email us directly.

My company already has an account. How can I see my past orders?

Can I set up recurring orders?

Yes, please contact our team directly here, and we can set up recurring orders for your company.

Delivery

How long does it take for my order to arrive?

If we have it in stock and you’re within the tristate are deliveries take 1-2 business days.

Can I arrange for my order to arrive on a certain date?

Yes, we can arrange your order delivery for a specific date or day of the week.

Where do you deliver?

We deliver to the Tristate area, including: Westchester, Putnam and Rockland counties.

We also deliver to southern Connecticut

What are your delivery hours?

We deliver Monday to Friday 8am to 4pm.

How much is your delivery fee?

There is no delivery fee if you’re in the Tristate area.

Returns and Exchages

What is your Return Policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Click to view our full returns and changes policy.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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